About delivery l ARVOS
As a guideline, the product will be shipped within 7 days from the date of receipt of the order by the Company.
We will contact you separately if it takes time to prepare.
*It may take some time depending on traffic conditions, weather, and region.
Please note.
You can specify the delivery date and time after 7 days from the order date. The times you can specify are as follows.
*In some areas, such as remote islands and Okinawa, we may not be able to meet your request for the specified date even if you set the specified time service. Please note.
*The dates that can be specified may change if there is a holiday. The date that can be specified in the cart is the shortest.
In addition, the specified delivery date and time will comply with the service contents of the delivery consignee at the time of shipment.
Therefore, it may not be possible to specify the desired date and time when ordering. Please note.
- Morning (8:00-12:00)
- 14:00-16:00
- 16:00-18:00
- 18:00-20:00
- 19:00-21:00
If you would like to have your order delivered at the earliest possible date, please select "No specified" for the desired delivery date and time displayed when you place your order.
<Product delivery status>
You can check the delivery status of the product from the Yamato Transport Co., Ltd. Baggage Inquiry Service below.
When checking, please prepare the "Baggage Inquiry Number" described in the "Notice of Product Shipment" e-mail sent after the product is shipped.
Yamato Transport luggage inquiry service: http://toi.kuronekoyamato.co.jp/cgi-bin/tneko
*Also available from mobile.
<Delivery address>
The shipping address is only within Japan.
We do not accept orders from overseas or deliver overseas. Thank you for your understanding.